About little blue wren
Little Blue Wren works with councils, community organisations, providers and regional partners to strengthen inclusion, access, safeguarding and community participation.
We support organisations to move beyond good intentions and create practical pathways that improve how people with disability, older people, families, carers and community members are included, supported and heard.
Our work is grounded in real-world experience across disability, ageing, NDIS, community development, health, justice and regional service delivery. We understand that inclusion looks different in every community, especially in regional, remote and isolated areas where distance, workforce shortages, limited services and local relationships all shape what is possible.
Little Blue Wren provides consultation, planning, provider readiness support, access and inclusion reviews, community engagement and practical implementation guidance. We help organisations identify barriers, understand their responsibilities, improve safeguards and create measurable outcomes that support safer, more connected communities.
Our approach is practical, respectful and community led.
We believe consultation should not be a tick-box exercise or a report that sits on a shelf. It should lead to clear action, stronger systems and meaningful change for the people and communities it is designed to support.
A practical, lived-experience approach to inclusion. Meet our Director Heather Whitby
Little Blue Wren is led by a Director with extensive experience living and working across regional, remote and isolated areas of Australia, including communities such as Wadeye in the Northern Territory and Walgett in New South Wales.
Heathers' work has spanned disability, ageing, community development and human services, with much of her experience delivered through government tenders, funded programs and contracted community services. This has given her a practical understanding of what communities, councils, providers and families are often trying to navigate, limited services, distance, workforce pressures, access barriers, complex systems and people doing their best with what they have.
With lived experience of disability, as well as personal experience supporting ageing and disabled family members, she brings both professional knowledge and real-world understanding to her work. Her decision to enter the NDIS sector was driven by a commitment to contribute to a better system — one that improves lives, strengthens safeguards and supports people to participate safely and meaningfully in their communities.
Her approach is practical, honest and community led. She believes consultation should never be a tick-box exercise or a report that sits on a shelf. Good consultation should make people feel heard, but it should also lead somewhere, to clearer pathways, safer services, stronger safeguards and measurable outcomes.
Today, her focus is on sharing her knowledge through consultation, education, policy support and practical inclusion planning. Through Little Blue Wren, she works with councils, providers and community organisations to improve access, build inclusive pathways, strengthen safeguarding practices and support better outcomes for people with disability, older people and the wider communities that care about them.
Her work is grounded in respect, local knowledge and practical action, helping regional and remote communities move beyond compliance toward genuine inclusion, safety and connection.
Glen innes, NSW
Our work in Glen Innes has given LBWS practical insight into regional access, ageing, disability inclusion, community participation and local service barriers. We understand that regional consultation needs to be practical, respectful and grounded in local experience.
Glen Innes Community Engagement, click on the image to view the strategy.
Why Choose Little Blue Wren?
- Practical experience across disability, ageing, NDIS, health, justice and community services Safeguards-focused
- Experience across NDIS, health, justice and community services
- Practical support for regional and rural communities
- Clear communication with councils, providers, participants and community members